Director of First Impressions
Director of First Impressions
Our Director of First Impressions position is an essential full-time position (in our Huron office) responsible for a clean, warm and inviting environment for anyone who interacts with our practice.
Your Mission: To ensure all clients, strategic partners, COIs, and potential clients of the Cornerstone community experience distinct, personal interactions with our practice that leaves them feeling seen, heard, and reassured.
What You Will Love To Do:
- Connect and create a memorable experience with every interaction whether it be with a client, strategic partner, or visitor.
- Greet our clients and prospective clients on the phone and in person.
- Develop and provide WOW experiences to everyone who enters our office.
- Champion a positive work environment for our team.
- Embrace innovation by bringing new ideas and innovative solutions to enhance our client experiences and office operations.
- Take advantage of opportunities for personal and professional growth to expand your skills and knowledge.
- Work with a team that is dedicated to making a real impact in the lives of our clients and the community.
You Are the Rockstar We Are Looking For If:
You are hardworking and dependable.
You are highly organized and have an ability to prioritize and stay focused.
You find it easy to empathize with others.
You have high standards for your work and focus on impact.
Excellence matters to you.
You are adaptable and resilient when faced with rapid-fire demands on your attention.
You are an optimistic, highly motivated self-starter and a quick learner.
You are resourceful ~ you have a “figure it out” attitude about new projects or tasks you haven’t done before.
You invest in people by building relationships and strive to understand how to meet their needs.
You are passionate, proactive and forward-thinking.
You are humble.
You lead your life, push through comfort barriers and don’t settle for the status quo.
You have grit and thrive under pressure.
You have outstanding communication skills; oral and written, and presentation and interpersonal skills needed to successfully interact with prospects, clients, financial professionals and other associates.
You have previous administrative and or customer service experience.
You have a general understanding of what branding is and isn’t.
You are proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Calendar).
You utilize basic AI tools to enhance efficiency and client engagement.
Required Education and Experience:
EDUCATION
High school diploma or equivalent required
Associate’s or bachelor’s degree preferred (but not required)
EXPERIENCE
2+ years of experience in a customer-facing role such as administrative support, reception, or customer service.
Experience in a professional office environment is a plus.
Familiarity with financial services or working in a highly regulated industry is a plus.
LICENSES/CERTIFICATIONS
No licenses are required for this position, but any relevant certifications in customer service, office administration, or related fields are a plus
Benefits/Compensation
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- 401k with opportunity for profit sharing
- Flexible Spending Account Program
- Clothing allowance for CFS apparel
- Charitable Giving Leave
- Paid Time Off
- Education Assistance
- Salary range $33k-40k, depending on qualifications
- Performance Based Bonuses
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Submit your resume and cover letter to: michelle@mycfsgroup.com or by mail to:
Cornerstone Financial Solutions, Inc.
280 Dakota Ave. S
Huron, SD 57350
605-352-9490
Attn: Michelle Stahl
Sioux Falls office located at 7408 S. Bitterroot Pl., Sioux Falls, SD 57108
At Cornerstone, you’ll find a culture that emphasizes personal responsibility, excellence, open communication, mutual respect, and team environment. If you are committed to helping us make a difference, we look forward to hearing from you.
We believe working with the team at Cornerstone will be one of the greatest experiences of your life.
Do you have any questions?
We would love to connect with you!