Protect Yourself From Cybercrime
Prevention and Detection
You benefit from Raymond James’ ongoing monitoring of new threats and continuous updates to prevention and detection capabilities, supported by considerable investments in multilayered defense systems and personnel who monitor 24 hours a day, 365 days a year for signs of tampering or unauthorized activity.
-
- Quarterly technology reviews conducted by independent auditors and information security experts.
- Strict controls, limits, and monitoring of access to facilities and systems.
- Privacy policy procedures and security awareness training for all associates and financial advisors.
- Encryption, secure virtual private networks (VPNs)
- Penetration and vulnerability testing and the latest firewall and antivirus technology.
- Email monitoring for regulatory and compliance purposes, as well as to help protect against phishing attempts and malware.
The Cornerstone team is always available to discuss your concerns and offer perspective as well. Please do not hesitate to reach out.
Raymond James Technology Promise
As a firm that puts clients above all else, Raymond James wants you to have the highest level of confidence in doing business with us and with Raymond James. That’s why, in addition to the comprehensive security measures you expect from a leading financial services company, Raymond James offers this assurance:
Reimbursement will be made only for account losses that result from unauthorized online access to one of Raymond James’ systems. They do not cover losses caused by individuals who have your permission to control or access your account. As a reminder, always take care not to share your account information, since doing so implies that you have authorized that person’s activities.
We will reimburse you for losses in any of your Raymond James accounts due to unauthorized access to a Raymond James system that occurs through no fault of your own.
Raymond James will determine the type and amount of any reimbursement, including whether to replace the assets in your account. We may not compensate you for losses for which you are reimbursed, or eligible for reimbursement, through other coverage, such as an insurance provider. This reimbursement requires you to promptly tell us of any unauthorized access to your account and to comply with our requests and procedures during the review of your reimbursement. We may ask you to cooperate with us in connection with any investigation, to take steps to protect against further losses, and to sign documents in connection with any reimbursement. We reserve the right to not reimburse your losses in your retail brokerage account if you have not complied with any of the foregoing.